Kylie Jenner cosmetics in hot water after failing to meet important business standards

They've been penalised for complaints about quality and delivery

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Kylie Jenner and her cosmetics company found themselves in hot water today - and not for the first time - after they failed to meet the Better Business Bureau's standards during a routine review.

So it turns out Jeffrey Starr isn't the only one who isn't the biggest fan of Kylie Jenner and her lipkits, after the BBB gave the Keeping Up With The Kardashians lass an 'F' in their review - the lowest rating possible. 

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UH OH SPAGHETTI-OS.

They report that most of the complaints they received were related to delivery issues, with customers claiming that after ordering and paying for products, they were ordered to pay extra shipping costs too. (Side note: Team Sugarscape had this problem too - forking out an extra £12 per delivery to get them into the country. AGH.)

They also received over 50 complaints about the product and service. Other factors for the low grade include the 133 complaints against the business since the BBB's file on the company opened in March, and the fact that five have not been resolved.

This might be because of the problem Kylie had with her recognisable packaging, which caused many of the lip kits to be stolen and vandalised in transit -forcing the company to change their design to a plainer one.

GIF

Still, d'ya reckon Kylie's bothered or what? Would this put you off buying her lipkits? Discuss with us over on our Twitter or in the comment box below, pleeeease.

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